Frequently Questions
Below are frequently asked questions, in which you may find the answer for yourself.
We promise to assist you when you need assistance. In case you are in a hurry and need immediate solutions, you may browse the FAQs below for instantaneous answers. But if your query or concern is not listed below, please do send us an email and we will provide you comprehensive solutions you need.
What are you selling?
Action cameras, mobile phones, chargers, consoles, drones, earphones, game controllers, headphones, laptops, computer mice, power banks, smart watches, speakers, tablets and VR headsets.
Are your products brand-new?
Yes, we only provide our customers brand-new items. Products are still sealed when delivered.
Can I return an item if I don’t like it?
Yes, you can return an item as long as you have a legitimate reason and if it is still in the same condition when you received it. Check our Return Policy for more details.
Do you ‘swap’ items? (‘Swap’ means you have an existing item and you want to swap it with our product. Additional payment may be added to equalize their market value.)
No, we do not ‘swap’ items. We only accept cash payments through your preferred payment method.
Can I get a discount on your products?
Yes. Just check out and use the code located at the top of the website. Also, you can get discounts on the selected items on sale.
Do you ship worldwide?
Yes, we offer worldwide shipping.
How to order?
Select the item/s you want to purchase and click ‘ADD TO CART’ button. If you are done selecting what you want, click on Shop > Shopping Cart. Enter coupon code if you have any. Then, click on ‘PROCEED TO CHECKOUT’ button. Fill up all required fields and choose your mode of payment. Lastly, click on ‘PLACE ORDER’ button.
How can I contact you?
Check our Contact Us page or just check our contact details located at the bottom-left part of the website.
What if I want to change my billing address or other billing details, can I change it?
Yes. If you have already sent us your personal data and you wish to alter certain information, you can send us an email containing the correct details. Make sure you only provide correct information.
